We accept the following credit cards: Visa, MasterCard, and AMEX, There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Halestorm LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Orders will not be shipped unless the following terms are agreed with:
HALESTORM LLC sells all its Botanicals for ornamental purposes only. The use of these botanicals for any other reason may be harmful and/or illegal. Please respect the laws governing these botanicals. We make no warranty concerning the fitness or merchantability of any of our products for non-ornamental use or misuse of any kind. We will not answer questions regarding non-ornamental use of the products on our site, Ordering from this website constitutes agreement with and acceptance of these terms and conditions and releases HALESTORM LLC from any and all liability. We reserve the right to change our policies without notice and to refuse service to anyone.
Any person or persons suspected of misuse will be promptly blocked from accessing this site. Your order will be refunded and it will not ship!
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Halestorm LLC. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, items ship within 24 hours or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Halestorm LLC site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Halestorm LLC site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
We do not offer refunds on fresh products. We will gladly accept the return of any dried products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. A full refund will be issued upon receipt of receiving the shipment back.
Shipping Time -- Most orders received before 9:00 AM Arizona time Monday, Wednesday, Thursday, Friday will ship the same working day, provided the product ordered is in stock. Most orders received after 9:00 AM Arizona time Monday, Wednesday, Thursday, Friday will ship the next business day. Orders are not processed or shipped on Saturday, Sunday, & Tuesday except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Halestorm LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Halestorm LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Halestorm LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.Halestorm LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Halestorm LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price